Shipping Documentation Officer

Sales Administration- Support the sales team with order processing, documentation, and coordination - Prepare sales reports, forecasts, and customer data updates - Handle customer inquiries related to orders, deliveries, and documentation - Maintain accurate sales records, pricing details, and contracts - Coordinate internally with finance, operations, and planning teamsLogistics & Supply Chain Support- Coordinate shipment planning, dispatches, and delivery schedules - Prepare and manage logistics documents (invoices, packing lists, B/L, CO, etc.) - Liaise with freight forwarders, CHA and customs queries - Track shipments and update customers and internal teams on shipment status - Resolve delivery issues, delays, or discrepanciesGeneral / Administrative- Ensure compliance with company policies and procedures - Support audits and internal reporting requirements - Assist with process improvements in sales and logistics operations

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