Front Office Executive

LOCATION: Begumpet, Hyderabad, TelanganaBUDGET: Upto 25,000-30,000Prerequisites for a Front Desk Executive :● Bachelor's degree in hospitality or similar.● Excellent written and verbal communication skills in English.● A minimum of 2 years of experience as a front desk manager or similar.● Good understanding of procedures and practices in the hospitality industry.● Strong organisational and time management skills● The ability to provide exceptional customer service.● Administer smooth office operations and administration.● Shall be able to understand and resolve client queries within TAT.● Basic excel knowledge and an aptitude to be trained and be able to use any other software.● Shall have strong interpersonal skills.● One shall have an outstanding ability to stay calm under pressure.● A person should be highly presentable with good grooming and clothing standards.Job Role :● The person would be single point of contact for all the clients and their relative problems and queries, Therefore he/she will be:● Defining and implementing front desk objectives and procedures.● Tending to guests' complaints and questions and providing exceptional customer service.● Ensuring that the front desk and reception area is kept clean and organised.● Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails. ● Performing administrative duties such as filing and updating records, among others, as needed.● Handle the walk-in as well as telephonic enquiries and queries, and maintain a record of the visitors.● Supervise and administer the Supervisor, and keep a check on the housekeeping staff and office boys.● Handling the clients visiting the space and maintaining the visitor’s list.

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