Training Manager

We are looking for a dynamic Manager – Training for KFC, supporting the East Market, to lead end-to-end training and capability development across the region. The role will focus on aligning learning initiatives with business and operations KPIs while building a strong leadership pipeline. The position will be based out of Guwahati.Role SummaryLead end-to-end training and capability development across the East Market, ensuring alignment of learning initiatives with business and operational KPIs, while building leadership bench strength and a robust succession pipeline.Key ResponsibilitiesTraining ExecutionPlan, coordinate & conduct New Hire training programsEnsure timely execution of New Product / Launch trainingsExecute Management Trainee & MUT (Manager Under Training) programsConduct behavioral, soft skills & managerial capability sessionsPlan & conduct Board of Reviews (TM–AC levels)Managerial Capability & Bench PlanningBuild and strengthen managerial training frameworksDevelop, review & track IDPs (Individual Development Plans)Manage regional bench plan & succession roadmapIdentify & certify internal teams for New Store OpeningsPerformance & EffectivenessTrack training effectiveness & productivity impactMaintain training database & periodic reviews with COO/MMsConduct store visits to review OPS KPIs, Food Safety & Brand StandardsPerform root cause analysis & manage escalationsEnsure timely gap closure post training reviewsContent Development & InnovationDesign training workbooks, decks, quizzes & learning capsulesCreate engaging training nuggets using Canva, QR codes, etc.Manage Ops tests & share structured feedbackSupport process & product enhancement initiativesBusiness & Culture IntegrationAlign training initiatives with business objectivesDrive Business Impact Trainings (BITs) to improve KPIsSupport seamless execution of marketing offers & NPD rolloutsParticipate in QBRs & action planningContribute to employee engagement & culture initiativesManage market competitions under Yum! BrandsKey SkillsStrong facilitation & stakeholder management skillsData-driven approach to training effectivenessKnowledge of QSR/Retail operationsLeadership development & succession planning expertiseStrong communication & execution capabilityExcel, and Canva skills

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