Deputy Manager - Quality Control

Role Summary: The incumbent will be responsible for managing end-to-end Quality Control activities at the factory, ensuring robust quality systems, zero-defect culture, and compliance with internal and regulatory standards. Key Responsibilities: Ensure standard QC procedures for RM/PM/Bulk/FG sampling and release are followed as per AQL, specs & analytical protocols. Audit and manage BPR, IPQC & QC documentation. Implement CAPA for non-conformance. Strengthen in-process checks and support plant teams in incident mapping & resolution. Drive improvement in QACI, QRI & QMS metrics; generate and publish QC MIS reports. Manage disposition of rejected/non-conforming materials and ensure traceability. Maintain specifications, shade cards, artworks, and coordination with related teams. Conduct trials for NPDs and changes; ensure protocol-based evaluation and implementation. Perform risk audits (unit/supplier), recommend CAPAs and follow-up. Train QC/shopfloor teams on SOPs, systems, audits, and process controls. Support root cause analysis, CAPA, FMEA, and shopfloor troubleshooting. Lead Quality initiatives like Kaizens, Six Sigma projects, complaint reduction drives. Qualifications & Experience: Education: M.Sc. Chemistry (mandatory) ➤ ISO Lead Auditor / Six Sigma certification preferred Experience: ➤ 8–10 years in FMCG QC, including 5–6 years in factory team leadership ➤ Hands-on with ISO, audits, NPD, validations, SAP QM, SOPs, risk/process audits ➤ Experience in complaint investigation, CAPA, and supplier quality systems Other Requirements ➤ Strong analytical & documentation skills ➤ Ability to lead cross-functional teams ➤ Proficiency in SAP-QM (preferred)

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