Delivery Manager

Job Title: Delivery Manager – IT Staffing Location: Gurugram Work Mode: Work From Office (5 Days) Experience: 6–12 Years Industry: IT Staffing (Domestic)Job Description:We are seeking an experienced Delivery Manager with strong exposure in Domestic IT Staffing and proven team handling capabilities. The role involves managing delivery, client satisfaction, and team performance across multiple IT requirements.Key Responsibilities:Lead and manage a team of IT recruiters to ensure timely and quality deliveriesHandle end-to-end delivery for Domestic IT Staffing (C2H / Permanent)Act as a primary point of contact for clients and ensure SLA adherencePlan, allocate, and track requirements across the teamMonitor team performance, productivity, and closuresConduct daily/weekly reviews, mentoring, and performance improvementsResolve delivery challenges, escalations, and client issuesEnsure compliance, documentation, and MIS reportingDrive process improvements and best recruitment practicesRequired Skills & Qualifications:Strong experience in Domestic IT StaffingMandatory team handling / people management experienceExcellent client management and stakeholder communication skillsGood understanding of IT skills, technologies, and market trendsStrong leadership, planning, and problem-solving abilitiesGraduation mandatory (MBA/HR preferred)What We Offer:Leadership role with high ownershipStable work environment and growth opportunitiesCompetitive compensation with performance incentives

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