Apprentice

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.How will you make an impact in this role?Ensure KYC Information is validated and submitted to Regulators in accordance with SBS/GDC regulations/guidelines and in partnership with the Compliance teamRelevant System UpdatesCoordination for Record Retention and RetrievalUpdate Customer demographic information on Source of RecordWork with Different Linkages for Effective Execution of Team ObjectivesTeamwork in Implementing Key Initiatives to Achieve the Objectives of The UnitComplete All Transactions Agreed with The Customer and Adhere to All Timelines and Deadlines SetHandling customer escalations and providing relevant resolutionsAssisting various stakeholders such as Compliance, GCP, ECU for adhoc activitiesParticipate, Collate, Generate and Report MIS to various stakeholdersCommunication to be shared between KYC and SRT (Front line team) for customer’s inputMinimum Qualifications • Bachelor’s degree • Not more than 5 years of difference between highest education degree completion date and Joining date • Should not have enrolled in any prior Government Apprenticeship programs • Strong attention to detail and accuracy • Good communication and interpersonal skills • A willingness to learn and adapt to new tasks and challenges• Ability to maintain confidentialityPreferred QualificationsProficiency in basic computer applications (e.g., Microsoft Office Suite)Ability to work effectively in a team environment

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