Telecaller (Inside Sales)

We’re Hiring: Telecaller (Inside Sales)Location: Gurugram (On-site)Type: Full-Time, Multiple OpeningsFRESHERS and EXPERIENCED candidates can applyAbout UsAt Originally Desi, we believe food should be pure, honest, and rooted in tradition. From A2 Bilona Ghee and wood-pressed oils to raw forest honey, we bring products directly from Indian farms to modern kitchens.As a fast-growing D2C brand, conversations with customers play a huge role in how we grow and that’s where you come in.What You’ll DoCall customers who’ve already shown interest: abandoned carts, inbound queries, website leads, and repeat customers.Understand customer needs and recommend the right products.Convert conversations into orders with a helpful, non-pushy approach.Handle inbound and outbound calls with clarity and confidence.Maintain follow-ups and update customer details in the CRM.Share common objections and feedback with the team to improve sales scripts and processes.You’re the Right Fit If YouAre a fresher looking to start a career in sales or have experience as a telecaller / inside sales executive.Communicate clearly and confidently in English and Hindi.Are comfortable speaking to customers over calls.Are eager to learn product knowledge and sales techniques.Are target-oriented while remaining customer-first.Have basic computer knowledge and are willing to learn CRM tools.What You’ll GainHands-on experience with a fast-growing D2C brand.A clear role in driving revenue and customer trust.A transparent, performance-driven work culture.Opportunities to grow into senior sales or customer roles.Originally Desi is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive, welcoming workplace.

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