Head of Insurance

About BalanceheroBalancehero India Pvt. Ltd. (BHI) is the wholly owned subsidiary of Balancehero Co. Ltd., Korea, which operates the mobile app True Balance — a one-stop destination for financial services.Founded by Charlie Lee in Korea in 2014, Balancehero began operations in India in 2016 as a balance check application and has since evolved into a comprehensive financial services provider. Today, we are building a platform for the next billion, offering solutions across loans, utility services, pay-later, and commerce services.About True creditBHI’s wholly owned subsidiary, True Credits Private Limited, is a licensed NBFC committed to bridging India’s financial gap by making credit accessible to all.About True BalanceTrue Balance, owned and operated by the BalanceHero Group, is an RBI-authorized Prepaid Payment Instrument (PPI) issuing entity. Through its subsidiary True Credits Private Limited (RBI-licensed NBFC) and other RBI-approved partners, it offers a range of financial services including instant loans, utility bill payments, and mobile recharges.Launched in 2016, True Balance has grown into one of India’s leading financial services platforms with US$84 million in equity funding from global investors such as Softbank, Naver, and Line. The company’s mission is to become the go-to financial platform for the next billion Indians by driving financial inclusion for the unbanked and underbanked. Website: Job Title: Head – InsuranceWe are looking for a seasoned leader to build, scale, and own our Insurance vertical from the ground up. This role carries full P&L responsibility and will shape the insurance strategy for a large, digitally engaged customer base in a fast-growing fintech ecosystem.Key Responsibilities1. P&L OwnershipFull accountability for revenue, margins, cost structures, and unit economics of the insurance business.Drive sustainable growth while maintaining profitability and operational efficiency.2. Strategic RoadmappingDefine the product strategy across Life, Health, General, and Credit-linked insurance.Evaluate and execute the right model — Buy vs. Build vs. Partner.Create a scalable roadmap aligned with our fintech ecosystem and lending customer base.3. Regulatory & Compliance LeadershipLead licensing processes (Corporate Agency / Brokerage model as applicable).Ensure 100% compliance with IRDAI regulations and evolving regulatory frameworks.Build governance structures to support a compliant and scalable insurance business.4. Partnership & Carrier ManagementNegotiate and manage deep integrations with leading insurance carriers.Drive API-led partnerships to launch exclusive, sachet-sized products tailored to our demographic.Build long-term strategic alliances for differentiated offerings.5. Data Monetization & Embedded InsuranceCollaborate with data and product teams to leverage lending and payments data for:Pre-approved underwriting modelsPersonalized cross-sell and upsell campaignsContextual and embedded insurance offeringsBuild intelligent “nudge-based” marketing strategies to maximize attach rates.6. Team Building & ExecutionRecruit, mentor, and scale a cross-functional team spanning Product, Operations, Claims, and Partnerships.Establish operational excellence frameworks for policy issuance, servicing, and claims management.Drive a high-performance, ownership-driven culture.Required ExperienceExperience10+ years in BFSI, with at least 4–5 years in a leadership role within a leading InsurTech or digital-first insurer.Proven Track RecordDemonstrated experience in scaling a digital insurance business from 0 to significant GMV.Experience owning or co-owning P&L with measurable growth outcomes.Domain ExpertiseDeep understanding of the Insurance Value Chain.Strong knowledge of digital distribution models including POSP, Embedded Insurance, and Direct-to-Consumer.Technical & Strategic CapabilityComfortable working with API-led integrations and automated claims workflows.Strong commercial acumen combined with regulatory understanding.Ability to operate at both strategic and execution levels in a fast-paced environment.

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