Payroll & HR Services Manager

Purpose of Role: The Payroll Specialist is responsible for managing and overseeing the monthly payroll process for both the India and Qatar offices, ensuring accurate and timely payment of employee salaries. The ideal candidate will have exceptional attention to detail, strong numerical skills, and a thorough understanding of the relevant aspects of Indian and Qatar labor laws and payroll regulations. This is a hands-on role requiring direct ownership of payroll processing, statutory filings, and compliance for India operations.Accountability & Responsibilities of Role:o Payroll Processing: Prepare the payroll schedule in a timely and accurate manner monthly, according to the companies’ policies and procedures ensuring that all alterations to the payroll are made based on information provided and have the required approvals.o Accuracy of Payroll Transactions: Diligently monitors and verifies all deductions, advance payments, allowance payments and recoveries as documented in the records. Collaborate with relevant managers or HR team members to confirm accuracy, promptly making any necessary adjustments to rectify identified errors.o Statutory Compliance Management: Ensure full compliance with all statutory requirements, including PF, ESI, Professional Tax (PT), Labor Welfare Fund (LWF), Income Tax (TDS), and any other applicable Indian labor and tax regulations. Maintain accurate records, ensure timely filings, and coordinate with statutory authorities as required.o Verification of Staff Payments: Thoroughly checks and verifies all staff payments related to final settlement (FFS), including resignations, end-of-contract payments, and termination clause payments. Collaborates with team members to ensure accuracy and compliance, making necessary adjustments to address any discrepancies.o Financial Reconciliation: Meticulously checks and reconciles the bank transfer list with the bank summary and net payment report. Ensures the net payment report aligns with the register, and thoroughly reviews the payroll summary, advance payments, outstanding loan balances, and records of overtime, holiday leave, and absences.o Post-Payroll Review and Issue Resolution: After completing the final payroll run, thoroughly review any miscellaneous reports and promptly resolve any outstanding queries to ensure accuracy and completeness.o Reporting: Prepare and distribute payroll reports to senior management as required.o Audit Support: Assist with internal and external audits by providing necessary payroll information and documentation.o Employee Support and Query Resolution: Deliver prompt and effective support to employees by addressing payroll inquiries through the payroll inbox or HR Helpdesk, ensuring timely and accurate responses to maintain employee satisfaction.o Enhancing Payroll Systems: Continuously evaluate and upgrade payroll systems and processes to improve efficiency, accuracy, and compliance. Implement new technologies and best practices to streamline payroll operations and enhance overall performance.o Payroll and Dynamics 365 System Accuracy: Maintain the highest standards of accuracy in the Dynamics 365 & Payroll system by regularly auditing data, implementing robust validation checks, and promptly addressing any discrepancies to ensure precise and reliable payroll processing.Key Performance Indicators:• Payroll Accuracy Rate• Payroll Timeliness• Reconciliation Accuracy• Report Timeliness and Accuracy• Query Resolution Time• Internal Customer SatisfactionPosition Requirements:o Experience: Minimum of 6 years of experience in payroll processing and excellent Excel Skills.o Qualifications: Bachelor’s degree in accounting, Finance, Business Administration, or a related field and Professional Payroll Certification is preferred. Skills: o Excellent English communication skills, both written and verbal, to effectively engage employees and stakeholders.o Spoken & Written Arabic is an advantage.Key Competencies Required: o Customer-Focused Payroll Services: Prioritize the needs and satisfaction of employees by delivering exceptional payroll services. Ensure timely and accurate payroll processing, and provide clear, responsive communication to address any payroll-related inquiries or concerns.o Promoting Team Collaboration: Works closely with Finance, HRO, and HR People & Culture teams to ensure seamless payroll operations and compliance. Foster a collaborative environment by sharing knowledge, supporting team members, and contributing to collective problem-solving efforts.o Results Driven: Demonstrate a strong commitment to achieving high standards of payroll accuracy and efficiency. Consistently meet deadlines, minimize errors, and implement improvements to enhance overall payroll performance.o Driving Technological Advancements: Identify and implement cutting-edge payroll technologies and software solutions to streamline processes, enhance data accuracy, and improve overall efficiency. Stay updated with industry trends to continuously upgrade payroll systems and practices.o Maintaining Confidentiality: Uphold the highest standards of confidentiality by safeguarding sensitive payroll information. Ensure that all employee data and financial records are handled with discretion and in compliance with privacy regulations.

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