Assistant Operations Manager

We are looking for an Assistant Operations Manager to oversee and ensure the smooth operation of our administrative processes and support functions.Designation: Assistant Operations ManagerNo. of Days Working : Mon to Sat (6 Days)Job Timings : 10am to 7pmJob Location : Remote / WFHJob Type : PermanentSalary : Rs. 20,000 to 25,000 per month Roles and Responsibilities :*Oversee day-to-day operations of online classes and academic delivery*Ensure smooth coordination between faculty, students, and support teams*Monitor class schedules, attendance, and session quality*Manage operational processes, SOPs, and workflow optimization*Track KPIs related to student engagement, retention, and performance*Handle escalations, issue resolution, and service quality improvements*Coordinate onboarding and training of new staff or instructors*Use tools like LMS, CRM, Excel/Google Sheets for reporting and analysis*Support management with data-driven insights and operational reports .Requirements:*Proven experience as a senior administrative officer or in a similar role*Strong organizational and time management skills*Proficiency in MS Office (Word, Excel, PowerPoint) and google spreadsheets*Excellent written and verbal communication skills.*exclusively for woman candidates with min 5 yrs from educational institutions preferably from ED Tech.

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