Design Consultant - Pharmacovigilance

Job Title: Principal Design Consultant (functional) - Pharmacovigilance Signal Detection SolutionsJob Type: Full-Time-RemoteJob Description: We are seeking a client facing Principal Design Consultant to define the functional requirements and configuration for our clients’ pharmacovigilance signal detection solutions using our flagship Qinecsa Vigilance Workbench platform. The work involves owning part or all of the functional solution design through the full implementation lifecycle, including leading client workshops, requirements gathering, configuration design, along with close collaboration with technical engineers and testing to staff to support the successful implementation of the design. The ideal candidate will possess a good understanding of signal detection principles, along with analytical, documentation and communication skills with customer-facing experience and a passion for advancing drug safety technologies.Key Responsibilities:Lead on part or all of the functional solution design through the full implementation lifecycle for new and existing clients – including:Analyse, gather and document client business requirementsUnderstand how to translate client requirements into product configuration decisions, and document product configuration specifications accordinglyWhere necessary, document functional requirements for data migrations and customisationsJoin stand up sessions with technical engineers and test analysts to support the technical implementation, and own the design as it evolves.Manage scope throughout the implementation process, and support project managers with change control where necessaryDuring client upgrade projects, lead on functional impact assessments of new product versions on existing client solutions to assist in scoping and planning the upgrade.Support the investigation of Incidents and processing of requests for change as part of BAU services.Liaise with our product management team to maximise use of standard product features, review potential product defects and enhancement requestsCollaborate with cross-functional teams to ensure alignment with client business and regulatory requirements.Characteristics:Well organised self-starter with an attention to detail and strong to desire to develop and grow.Excellent problem-solving skills and attention to detail.Strong English language written, communication and interpersonal skills.A deep desire to learn about our proprietary products and assist in continuous improvement initiativesEssential Experience and Qualifications:Bachelor's or Master's degree in computer science, business information systems, biology, nursing, epidemiology or similar technology or sciences equivalentExperience client facing software implementation in a design type roleAn understanding of signal detection and signal management practices and processesFamiliar with computer system validation requirements for the life sciences industryWilling and able to lead small teams to meet committed timelinesPreferred Experience and Qualifications:Experience developing or implementing Healthcare or Life Sciences SaaS applicationsIdeally will have several years of experience with Empirica Signal / Empirica Topics 7.x or 8.x or a similar software systemIdeally possesses strong, practical understanding of signal detection and signal management practices and processesFamiliarity with cloud based solutions and conceptsSignificant experience working in the life sciences industry (pharma, CRO or software vendor)

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