Manager Account Management

Job Description: Client ServicingPosition: Team LeaderRoles & Responsibility:- Demonstrating a solid understanding of the products or services on the commercial lines domain. - Good presentation skills and deep understanding of Employee Benefits & Non-Employee Benefits Policies. - Developing and sustaining solid relationships with key clients that bring in the most income for the company. - Addressing and resolving key clients’ queries and complaints. - Acting as the main point of contact between key clients and internal teams. - Supervising the account teams assigned to each key client. - Communicating and collaborating with the marketing, sales, and operations departments to ensure that key clients’ needs are met. - Compiling reports on account progress, goals, and forecasts for account teams and stakeholders. - Developing a thorough understanding of key clients& needs and requirements and preparing customized solutions. - Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each clients long-term goals. - Building relationships with clients. - Negotiating deals with clients. - Analysing data and market trends. - Networking & Hunting to attract potential clients.ISMS Responsibilities:- Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and serve users authorized by Function Heads. - Provide technical consulting assistance to Function Heads so that information systems can be built and run to best meet business objective. - Ensure the safeguarding of information in their possession. - Accepts responsibilities for the operation and protection of information assets; and - Perform the work as delegated by the by the Function Head.

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