Information Technology Manager - Chad

Job Location: ChadJob Title: IT EngineerIndustry: Meat Processing / Poultry / Large-scale AgribusinessReporting To: IT ManagerJob PurposeTo provide end-to-end IT infrastructure, systems, and application support for large-scale meat processing operations, ensuring reliable, secure, and scalable IT services. The role will support SAP and enterprise systems, plant IT, and digital initiatives, enabling a highly connected, IoT-enabled environment across cattle procurement, feedlot operations, processing, storage, and logistics in greenfield and brownfield projects.Key Accountabilities & ResponsibilitiesIT Support & Operations- Provide technical support to end users by identifying system issues and recommending effective solutions. - Support computer applications, operating systems, and enterprise systems including SAP used by the organization. - Install, configure, and maintain IT hardware, end-user devices, servers, firewalls, and network equipment. - Perform regular preventive maintenance to ensure optimal performance and system availability.IT Infrastructure & Network- Design, implement, and support IT infrastructure including LAN, WAN, Wi-Fi, and fiber networks across plants, offices, and remote locations. - Prepare and maintain system architecture documentation and blueprints for reference and future expansion. - Monitor system performance, resolve bottlenecks, and optimize throughput and reliability.Application & Business Support- Provide IT support for SAP and other enterprise applications, coordinating with internal teams and vendors where required. - Partner with business teams (operations, supply chain, procurement, finance) to ensure IT systems effectively support operational needs. - Support IT requirements for greenfield and brownfield industrial projects, including new plant setups and system upgrades.Security & Compliance- Ensure 100% compliance across all users and systems. - Monitor systems for security threats, intrusions, and viruses; implement corrective and preventive actions. - Manage access controls, backups, and data protection in line with IT governance standards.Digital & Plant IT Enablement- Support IT systems enabling digital and IoT-driven environments, including: - Cattle procurement and tagging systems - Feedlot management systems - Processing, cold storage, dispatch, and logistics systems - Coordinate integration between plant systems, sensors, tagging devices, and enterprise platforms.Change & Vendor Management- Manage IT changes to ensure smooth adoption of new technologies and systems. - Coordinate with IT vendors, system integrators, and service providers. - Support system build, release, maintenance, enhancement, and optimization activities.Educational Qualifications- Bachelor’s degree in Computer Science / Information Technology. - Master’s degree in IT with minimum 7 years of experience - Professional certifications in SAP, IT Security, Cisco, ITIL, Server Administration, Fortinet, MCP will be an advantage.Relevant Experience- 7 -10 years of IT experience in a recognized organization. - Mandatory exposure to enterprise IT environments, including SAP systems. - Strong preference for experience in meat processing, poultry, or large-scale agribusiness / manufacturing. - Experience supporting greenfield or brownfield IT projects. - Strong understanding of IT systems supporting procurement, production, storage, and logistics.Technical & Behavioral Skills- Strong knowledge of Microsoft environment & M365 - Advanced understanding of IT hardware, software troubleshooting, and maintenance - Strong networking skills (Wi-Fi, fiber, LAN/WAN) - Good understanding of IT security principles - Strong problem-solving and critical-thinking skills - Ability to communicate effectively in English (written & verbal) - Team player with a proactive, business-oriented mindset

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