Dietitian (Sales and Retention)

About HerbalmaxHerbalmax is a fast-growing nutraceutical brand specializing in Skin Health, Men’s Wellness, Weight Management, and Daily Nutrition.Our product range includes Glutathione, Collagen, ACV Effervescent, Mancare Kits, and Ayurveda-based supplements — designed to deliver visible results with a science-backed approach.At Herbalmax, we don’t just sell supplements — we build long-term wellness transformations.Role OverviewWe’re seeking a motivated and knowledgeable Sales Executive with a Dietitian profile who can convert Abandoned Cart and Delivered Customer data into repeat, loyal buyers.The role requires consultative selling, nutrition understanding, and proactive customer engagement — guiding customers on product benefits, usage, and combinations for the best results.Key Responsibilities- Call and engage with Abandoned Cart leads to convert potential customers into confirmed buyers. - Connect with Delivered Customers for feedback, result tracking, and repeat purchase pitching. - Explain product benefits, usage, dosage, and dietary guidance (e.g., how to use Collagen + Glutathione combo, or ACV before meals). - Handle customer objections smartly and ensure high conversion & retention rates. - Update and manage all calls, remarks, and follow-ups in the Herbalmax CRM system. - Share diet & product recommendations based on customer goals (e.g., glow, weight loss, stamina). - Track and report conversion %, retention %, and repeat order metrics. - Coordinate with dispatch and support teams to ensure smooth post-sale service. - Maintain strong product knowledge and stay updated with new launches & campaigns.Qualifications & Skills- Education: Graduate / B.Sc / M.Sc in Nutrition, Dietetics, Pharma, or Health Science preferred. - Experience: 1–3 years in telesales, wellness consultation, or nutraceutical product sales. - Good understanding of Herbalmax supplement categories (Skin, Weight, Men’s Health, Ayurveda). - Excellent communication in Hindi & English — persuasive and friendly tone. - Basic CRM handling and follow-up discipline. - Result-oriented mindset with focus on customer satisfaction & retention.Key Traits- Confident speaker with empathy and patience. - Passionate about health, nutrition, and customer success stories. - Ability to explain complex health concepts in simple terms. - Consistent performer with sales hunger and a service mindset.Compensation- Fixed salary + Attractive performance incentives on conversion & retention. - Monthly recognition and growth opportunities (Senior Wellness Consultant / Retention Lead).Work Details- Location: Herbalmax HQ, Gurgaon - Work Mode: On-site

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