Customer Support Executive

Job descriptionContact Person: HR Nikunj Sharma || Ph No. 9311970050 || Email:nikunjsharma@Job Role - Customer Support ExecutiveExperience - 0 to 4 YearsJob Location - GurgaonInterview Mode - Face to FaceRole & responsibilities-- Handle customer calls in a professional and efficient manner - Address customer queries, concerns, and complaints with a problem-solving approach - Maintain accurate records of customer interactions and follow-ups - Provide timely and relevant information to customers to resolve their issues - Work collaboratively with other teams to escalate and resolve complex issues - Meet performance targets, including call handling time, customer satisfaction, and issue resolution ratesWhat we are looking for in a candidate- Should be Confident & Dynamic. - Should have a bent towards Sales & Customer support. - Excellent interpersonal and listening skills - Good persuasion skills. - Should be efficient in converting customer interest into sales. - Good negotiation skills - Team Player - Quick learner, creative and achiever. - Passionate about work output#Apply now

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