Customer Service and Operations Executive

Role DescriptionThis is a full-time, on-site role for Customer Service and Operations located in Gurugram. The responsibilities include providing excellent customer support, ensuring customer satisfaction, managing customer inquiries, resolving issues efficiently, and ensuring a seamless customer experience. The role also involves collaborating with other teams to enhance operational efficiency and optimize customer interactions.Qualifications- Proficient in Customer Support, Customer Service, and resolving customer issues effectively - Strong focus on Customer Satisfaction and ensuring a positive Customer Experience - Skilled in Phone Etiquette and maintaining professional communication at all times - Organizational and problem-solving skills to manage customer and operational concerns - Ability to adapt quickly and work effectively in a fast-paced environment - Previous experience in customer service or operations roles is a plus - Bachelor's degree or equivalent combination of education and experience - Knows English and Hindi - Can operate Computer

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