Manager / Senior Manager – Healthcare Sales & Operations (OPD Clinics)

Hiring: Manager / Senior Manager – Healthcare Sales & Operations (OPD Clinics)Location: Gurugram (On-site)Experience: 5–10 YearsIndustry: Healthcare | OPD Clinics | Women & Child HealthAbout the RoleWe are looking for a high-performing Healthcare Sales & Operations Leader to drive patient acquisition, revenue growth, and operational excellence across our OPD clinics in Gurugram & NCR.This is a hands-on leadership role for professionals experienced in doctor-led OPD clinics, patient journey management, and clinic-level revenue ownership—particularly within women and child healthcare.Key ResponsibilitiesSales, Growth & Revenue- Drive monthly OPD revenue targets through increased footfall and conversions - Execute local growth strategies: doctor referrals, diagnostics tie-ups, corporates, societies & partnerships - Improve consultation-to-procedure, package, and follow-up conversion rates - Partner closely with doctors to optimize clinical services and care pathwaysClinic Operations- Manage day-to-day OPD clinic operations with a focus on patient flow and reduced TAT - Ensure superior patient experience and service quality - Oversee front desk, care coordinators, nursing & support teams - Optimize doctor schedules, appointments, and OPD utilizationTeam Leadership- Lead, train, and motivate clinic sales & operations teams - Set and track KPIs for front desk, care coordinators & ops staff - Conduct regular performance reviews and capability developmentProcess & Analytics- Track metrics: footfall, revenue per patient, conversion rates, repeat visits & doctor productivity - Implement SOPs for OPD operations, patient handling & sales workflows - Collaborate with marketing, finance, tech & medical leadership teamsIdeal Candidate Profile- 5–10 years of experience in Healthcare Sales & Operations - Strong exposure to OPD clinics, multi-specialty clinics, diagnostic centers, or hospital OPDs - Proven experience handling clinic revenue or P&L responsibility - Deep understanding of the outpatient care journey - On-ground, execution-focused leader with strong doctor & stakeholder management skills - Thrives in a fast-growing, performance-driven healthcare environment⭐ Preferred Background- Experience in women’s health, maternity, pediatrics, fertility or wellness clinics - Exposure to corporate OPD programs, healthcare packages or memberships - MBA / Healthcare Management qualification (preferred, not mandatory)What’s in It for You- Opportunity to scale impact-driven women & child health clinics - Leadership role with real business ownership - High visibility with senior leadership - Competitive compensation + performance-linked incentives

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