Analyst

Job Title: Online Reputation Management (ORM) AnalystLocation: Gurugram, Delhi NCRHybrid roleExperience: 2 YearsSalary: ₹40,000 per monthAbout the RoleWe are hiring an ORM Analyst to join our dynamic team in Gurugram. The ideal candidate should come from a marketing or advertising agency background and have hands-on experience in managing, tracking, and enhancing the online reputation of brands. This role requires strong analytical skills, attention to detail, and expertise in using ORM tools and digital platforms.Key Responsibilities- Monitor brand mentions, customer reviews, and conversations across digital platforms including social media, forums, and review sites. - Analyze sentiment and provide actionable insights to improve brand reputation. - Develop and implement ORM strategies to build a positive digital presence. - Collaborate with content, creative, and marketing teams to ensure unified brand messaging. - Prepare weekly and monthly ORM performance reports for clients. - Handle ORM tools for tracking keywords, mentions, and competitor analysis. - Identify potential PR or reputation risks and coordinate resolutions proactively.Requirements- Bachelor’s degree in Marketing, Communications, or a related field. - Minimum 2 years of ORM experience in a marketing or advertising agency environment. - Strong understanding of online reputation and social listening platforms. - Excellent communication, analytical, and reporting skills. - Proficiency with ORM tools such as Brand24, Talkwalker, Google Alerts, or similar. - Ability to work cross-functionally in a fast-paced agency setup

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