Associate – Order to Cash Billing

Job Title: Associate – Order to Cash (OTC) BillingJob SummaryThe Associate – Order to Cash (OTC) Billing will be responsible for managing the end-to-end billing and order management process. The role focuses on accurate customer invoicing, month-end close activities, and effective coordination with internal stakeholders to ensure smooth revenue operations.Key Responsibilities- Execute billing activities across subscription, volume-based, and professional services models - Manage order lifecycle including contract review, pricing validation, and customer master data - Perform month-end close activities and ensure timely, accurate billing and renewals - Resolve customer billing queries and support collections for invoice settlement - Work with billing systems such as SAP and Salesforce to maintain billing accuracy - Maintain documentation, reporting, and audit-ready records - Identify risks, resolve discrepancies, and support process improvementsSkills & Experience Required- 5–7 years of experience in Order to Cash or billing operations - Strong understanding of billing processes and revenue impact - Hands-on experience with SAP, Salesforce, and advanced Excel - Strong analytical, communication, and stakeholder management skills - High attention to detail and ability to work in a fast-paced environment

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