Network Engineer - Senior

Title: Network Engineer - SeniorWork Location: IndiaDuration: 12 Months Job Type: Temporary Assignment Work Type: RemoteOverview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide. Job Description: We are seeking a highly motivated Senior Network Engineer who will be responsible for the architectural design, implementation, and highest level of support for our global enterprise network.This is a fantastic opportunity to bring your deep experience and creativity to a leadership role within our team.The successful candidate will be a dedicated team player, able to drive the business forward while mentoring others in a remote, 24x7 operational environment.Your Impact:Provide end-to-end ownership and serve as the subject matter expert for our global network infrastructure.Lead the architectural design, setup, and configuration of network systems for new office sites from the ground up.Provide comprehensive support for our global network infrastructure, including monitoring, alert management, and maintenance (patching, upgrades, and tuning).Drive strategy for network maintenance, including major upgrades, patching, and performance tuning to ensure maximum stability and performance optimization. Provide expert-level support for our core network technologies from both proactive and reactive positions. For: Cisco Meraki Switches, Wireless Access Points, Meraki and Palo Alto firewalls, Cisco routers, Global Protect VPN, and Portnox.Monitoring services and alerts for: network gear, and SaaS services, and perform initial triage for network/SaaS platform issues.Act as the final escalation point for critical network issues, providing guidance and mentorship to junior team members.Managing ticket queues, tickets and escalationsAct as an escalation point for complex troubleshooting, collaborating with the team and office stakeholders to ensure timely remediation.Develop and maintain documentation for implementation guidelines, runbooks, reusable design templates, and support templates.Work with a drive for success to ensure the stability and reliability of our network.Flexibility to work rotating shifts and when required to respond to escalations outside of your scheduled shiftsAbility to act as a team lead, managing items such as but not limited to maintaining the teams shift rotation schedule, on call rotations, and internal team escalationsYour Experience:7+ years of extensive experience managing and designing corporate IT network systems in a modern, global environment.Deep expertise in network infrastructure and monitoring principles.A dedicated and hardworking individual with a strong drive for success and proven experience in continuous improvement to drive the business forward.Significant experience leading the deployment of network infrastructure for new sitesMaintaining ticket queues, tickets and escalations Working with IT operations management (ITOM) software that monitors and alerts on an organization's IT infrastructure, from network devices to servers and applicationsDeep expertise and strong hands-on experience with Cisco Meraki, Palo Alto, Global Protect VPN, and Portnox.An excellent team player with superior communication skills, able to collaborate effectively with teams and stakeholders in a globally disbursed environment.A track record of providing guidance and mentorship to develop junior team members.Flexibility to provide leadership and coverage in a 24x7 shift operation. Which may include an on-call rotation.Must have reliable internet for this remote position.BA or BS Degree in Computer Science, Computer Engineering or equivalent experience.Nice to Haves:Advanced Technical Certifications (e.g., CCNP, CISSP, etc.).Can provide examples of projects or initiatives you’ve helped deliver to business stakeholders.Experience in leveraging AI technologies to assist in your role. You prefer to solve problems with code over clicks.Strong orientation to be results and data-driven.TekWissen® Group is an equal opportunity employer supporting workforce diversity.

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