Dynamics CRM Technical Consultant (5+ years)

Job Title: Dynamics CRM Technical ConsultantNo. of Positions: 2Experience: 5+ YearsWork Mode: RemoteShift Timing: US Overlapping Shift (3:00 PM – 12:00 AM or 4:00 PM – 1:00 AM IST)Duration: Long-termNotice Period: Immediate Joiners PreferredJob SummaryWe are seeking experienced Dynamics CRM Technical Consultants to join our team for a long-term engagement. The ideal candidates will have strong hands-on experience with Microsoft Dynamics 365, particularly in Field Service and Resource Scheduling Optimization (RSO). This role requires working closely with global stakeholders during US overlapping hours to deliver scalable and high-quality CRM solutions.Key ResponsibilitiesDesign, develop, customize, and support Microsoft Dynamics 365 CRM solutionsImplement and enhance Dynamics 365 Field Service modulesConfigure and manage Resource Scheduling Optimization (RSO) Add-inDevelop plugins, workflows, custom entities, forms, and business rulesIntegrate Dynamics CRM with third-party systems and internal applicationsPerform system customization, configuration, and performance optimizationTroubleshoot and resolve technical issues across CRM componentsCollaborate with functional teams, business users, and offshore/onshore teamsParticipate in code reviews, deployments, and ongoing system enhancementsRequired Skills & Experience5+ years of hands-on experience in Microsoft Dynamics CRM / Dynamics 365Strong expertise in Dynamics 365 Field ServiceExperience with RSO (Resource Scheduling Optimization) Add-inProficiency in CRM customizations (plugins, workflows, Power Automate, JavaScript)Strong understanding of CRM architecture and data modelsExperience working in US overlapping shiftsExcellent communication and stakeholder management skillsPreferred QualificationsExperience with Dynamics 365 integrations and cloud deploymentsExposure to Azure services related to Dynamics CRMAbility to work independently in a remote setup

Apply Now