HRSS Officer / Specialist

The role includes full spectrum HR Service delivery expertise across HR operations, policy administration, payroll and benefits administration, management of day‑to‑day employee queries, and delivery of HR data analytics and reporting. The position will primarily support UK, Denmark (DK), and Ireland (IRE) within NEU, operating largely in a UK time‑zone aligned shift.Main ActivitiesManaging individual employee administrative records from onboarding through to exitPreparing and maintaining employment documentation and contracts in line with local regulationsSupporting new hire documentation and onboarding processesAdministering benefits and supporting statutory and regulatory HR requirementsUpdating and maintaining HR systems and internal toolsResponding to employee HR-related queries across supported geographiesCoordinating payroll inputs with payroll providers and supporting payroll validation activitiesSupporting checking and proofreading of payroll data and pay slipsMaintaining and preparing SOPs and process maps for HR operationsSupporting HR data analytics, dashboards, and standard reporting requirementsSkillset RequiredMaster’s Degree in Human ResourcesMinimum 3+ years of mandatory and relevant experience in UK HR Operations, including payroll and statutory administration, preferably within an HR Shared Services environmentStrong exposure to an HR Operating Framework from a UK perspective, including: New hire documentation and onboardingBenefits administrationHR systems administrationLocal regulatory and statutory complianceMandatory experience handling multi‑geography, English‑speaking markets, with primary focus on UK and broader EU/NEU regionsStrong experience in HR analytics and reportingExcellent oral and written communication skillsAdvanced MS Excel skills (including macros); experience with MS SharePointHands‑on exposure to HRMS/HRIS and payroll software relevant to UK, Ireland, and DenmarkAdditional Experience / Nice to HaveAny European language proficiency (other than English)Experience supporting Nordic or broader European HR operationsPrior experience in structured HR Shared Services setups with process optimization focus

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