Gaming Specialist

Walk In Details: Walk In Date- 18th October 2025 Walk In Time- 11:00 AM - 05:00 PM Venue- TELUS Digital, 1st Floor, Fintech One, GIFT City, Gandhinagar, TELUS International!! Hiring For International Gaming Chat Process Job description Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Exceed expectations on conversation quality, timeliness of responses and overall customer experience. Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests. Build out customer knowledge bases to speed up and improve future replies. Provides solutions and resolution resources for customer's problems. Be accountable and responsible for the work you have to do Be proactive on sharing best practice and learning but also asking for help when needed. Be able to perform un-biased needs assessment and design activities or projects. Be a strong facilitator and proactively take any chance to develop your skills whenever possible Preferred candidate profile Minimum 1 year of Gaming Experience with Customer Service People with Gaming exposure and experience are preferred Excellent English language skills Flexibility and ability to improvise and adapt to new situations Graduates/Post Graduates can apply. Excellent communication skills Should be comfortable working in 24*7 Working Environment Graduation not required Rotational shifts & Rotational week offs Perks and Benefits Medicare Facility Location : Gandhinagar, Gujrat Free pick up and drop facility will be provided within 35 Kms Medical Insurance Life Insurance

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