Vice President of Sales

Job Title: Vice President – SalesProject: KailasaDepartment: SalesLocation: Delhi NCRRole PurposeTo lead, strategize, and drive end-to-end sales performance for Kailasa, ensuring revenue achievement, brand positioning, and exceptional customer experience while building high-performing sales teams and robust sales processes.1. People PerspectiveBuild, lead, and mentor high-performing sales teams across direct sales, channel partners, and site sales.Define sales structure, roles, KRAs, and performance benchmarks aligned with project objectives.Drive a culture of accountability, performance excellence, and ethical selling practices.Coach team members on luxury selling, negotiation, and customer engagement.Work closely with HR to support hiring, onboarding, training, and succession planning.Foster cross-functional collaboration with marketing, CRM, hospitality, finance, legal, and construction teams.2. Financial PerspectiveOwn and deliver project-wise sales targets, revenue, cash flow, and collections.Prepare and manage sales budgets, incentive plans, and cost controls.Drive price optimization, inventory planning, and margin enhancement.Monitor sales velocity, booking trends, and pipeline health.Ensure timely collections, minimize cancellations, and reduce revenue leakage.Support management with forecasts, MIS, and board-level sales reporting.3. Customer PerspectiveDefine and uphold superior customer experience standards for Kailasa.Personally engage with key clients, HNIs, and strategic investors when required.Ensure transparency, trust, and consistency in customer communication.Oversee grievance redressal and ensure effective closure of escalations.Align sales narratives with brand positioning and project value proposition.Drive long-term customer advocacy, referrals, and brand loyalty.4. Internal Process PerspectiveEstablish and strengthen sales SOPs, CRM discipline, and governance frameworks.Ensure compliance with RERA, legal documentation, pricing approvals, and audit processes.Align sales plans with marketing campaigns, channel strategies, and site readiness.Drive data-driven decision-making through dashboards, analytics, and reviews.Coordinate with construction, planning, and delivery teams for realistic commitments.Implement risk mitigation strategies related to sales, pricing, and customer commitments.Key Competencies & SkillsStrong leadership and people management capabilityDeep understanding of luxury residential real estate salesStrategic thinking with execution excellenceFinancial acumen and revenue managementStrong negotiation, communication, and stakeholder management skillsExperience & Qualifications15+ years of experience in real estate sales, with leadership roles in premium / luxury residential projectsProven track record of delivering large-ticket sales and managing high-value inventoryGraduate / MBA preferred

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