Business Development Manager

Job Role: Freight Forwarding / Marketing / Business DevelopmentLocation: GandhidhamDepartment: Logistics / Freight ForwardingJob Summary:We are seeking an experienced and detail-oriented Freight Forwarding professional to manage end-to-end logistics operations including import/export documentation, coordination with shipping lines, customs, and clients. The ideal candidate should have hands-on experience in sea and air freight processes, shipment tracking, and documentation compliance.Key Responsibilities:Coordinate and handle export and import shipments (Sea / Air / Road).Prepare and verify shipping and customs documentation — Bill of Lading, Invoice, Packing List, Certificate of Origin, etc.Liaise with shipping lines, airlines, transporters, and customs brokers for smooth cargo movement.Monitor freight rates, schedules, and transit times to ensure cost-effective and timely delivery.Track shipments and update clients on status; resolve issues or delays proactively.Ensure compliance with international trade regulations and internal company policies.Maintain accurate records of shipments, quotations, and vendor communications.Negotiate freight rates and coordinate with overseas agents for routing and pricing.Assist in billing, costing, and profit margin analysis for each shipment.Handle customer queries and provide excellent service support.Qualifications & Skills:Graduate / Diploma in Logistics, Supply Chain, or International Business.Minimum 3–5 years of experience in Freight Forwarding (Sea / Air).Strong knowledge of export-import procedures, INCO terms, and customs clearance.Proficient in MS Office and ERP systems (experience with SAP or similar software preferred).Excellent communication and negotiation skills.Ability to multitask, prioritize, and meet deadlines under pressure.Preferred Experience:Experience working with CHA, shipping lines, and freight agents.Familiarity with NVOCC operations.Exposure to domestic logistics coordination is a plus.

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