Software Asset Manager

Roles & ResponsibilitiesKey Responsibilities- Manage the end-to-end software asset lifecycle — from acquisition and deployment to maintenance and retirement. - Maintain and update a centralized inventory of software assets through SAM and IT Asset Management (ITAM) tools (e.g., Flexera, Snow, ServiceNow, Manage Engine). - Collaborate with IT Infrastructure and Operations teams to ensure accurate mapping of software installations across servers, devices, and users. - Integrate software asset data with the CMDB and IT service management platforms to support broader IT management and change processes. - Support IT Management in decision-making by providing data-driven insights into software usage, license compliance, and vendor performance. - Ensure software installations are aligned with IT security policies and compliance requirements. - Partner with IT Procurement and Finance to manage renewals, budget forecasts, and contract negotiations. - Contribute to IT governance by developing and enforcing policies for software usage, approval workflows, and asset lifecycle management. - Assist with software audits and provide reports to both internal and external stakeholders. - Continuously evaluate tools, processes, and policies to improve SAM and IT asset control maturity. - Able to perform troubleshooting at their end itself in case of any technical glinch observed at EU part regarding licenses.QualificationsEducation & Experience:- Bachelor’s degree in information technology, Computer Science, Business, or a related field. - Atleast 3-5 years of experience in Software Asset Management, IT Asset Management, or related IT operations roles. - Prior experience working in IT Services, Managed Services, or consulting environments is preferred.Certifications (preferred):- Certified Software Asset Manager (CSAM), ITIL, or related certifications in ITAM or SAM.Tools & Skills:- Proficiency in SAM/ITAM tools like Flexera, Snow, ServiceNow SAM Pro, or others. Knowledge of SNOW tool will be preferred. - Strong understanding of software licensing models and compliance requirements for vendors like Microsoft, Oracle, IBM, and Adobe. - Working knowledge of ITIL processes and integration with IT service management platforms. - Strong analytical, documentation, and reporting skills; experience with Excel and BI tools (Power BI, Tableau). - Ability to collaborate across IT, finance, procurement, and audit teams. - Excellent communication and problem-solving skills.

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