F&B Captain

Profile - F&B CaptainLocation: Aligarh, Uttar PradeshExperience Required: Minimum 5 YearsDepartment: Food & BeverageEmployment Type: Full-TimeJob SummaryThe F&B Captain is responsible for supervising restaurant service operations, ensuring high standards of guest satisfaction, and leading the service team during shifts. The role requires strong leadership, service excellence, and coordination with kitchen and management teams.Key ResponsibilitiesSupervise and coordinate day-to-day restaurant service operationsLead, guide, and motivate service staff to deliver excellent guest serviceEnsure proper table setup, cleanliness, and overall dining area presentationTake guest orders, ensure accurate service, and handle special requestsAddress guest complaints and resolve issues promptly and professionallyCoordinate with kitchen staff to ensure timely and correct food deliveryMonitor service quality and maintain F&B service standardsTrain new staff and support ongoing team developmentEnsure compliance with hygiene, safety, and company policiesAssist in inventory checks, stock control, and minimizing wastageSupport management in achieving sales targets and operational efficiencyRequired Skills & QualificationsMinimum 5 years of experience in Food & Beverage service, preferably as a Captain or Senior StewardStrong leadership and team-handling skillsExcellent communication and interpersonal abilitiesSound knowledge of food, beverages, menu planning, and service stylesCustomer-focused mindset with problem-solving skillsAbility to work in shifts, weekends, and holidaysKnowledge of hygiene, safety, and service SOPsPreferred QualificationsDiploma or Degree in Hotel Management or HospitalityExperience in hotels, fine dining restaurants, or premium casual dining

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