Job Title:
Customer Service Team Lead( Salary 40-45 K Per Month)
Company: Profession Makers Recruitment Consultants
Location: Faridabad, Haryana
Created: 2026-01-20
Job Type: Full Time
Job Description:
Job ProfileHandle inbound and outbound support calls to resolve customer queries related to product usage, warranty, service, and troubleshooting.Ensure timely follow-up and closure of all customer concerns.Assign and coordinate cases with service centers/operations teams where required.Ensure all cases are updated with correct status and closed within defined timelines.Assist customers with product replacements, returns, or repairs under warranty/service policy.Coordinate with logistics/service partners for smooth handling of customer requests.Build strong customer relationships by providing consistent, courteous, and effective support.Proactively inform customers about resolution timelines and next steps.Salary-40-45 KLocation-FaridabadMail id-Professionmakers@