Cluster Manager

About Uni SeoulAt Uni Seoul, we turn the everyday into the extraordinary. Inspired by Korean elegance and innovation, our stores are a celebration of beauty, functionality, and style. Every shelf, display, and interaction is designed to spark joy and make our customers feel connected to the Uni Seoul lifestyle.We’re not just running stores — we’re creating experiences. And now, as we strengthen our presence in Pune, we’re looking for a dynamic retail leader who can turn strategy into action, build passionate teams, and drive growth across multiple Uni Seoul stores in the region.Role OverviewWe are seeking a strategic, hands-on, and customer-obsessed Area / Cluster / Regional Manager to oversee multiple Uni Seoul stores across Bengaluru. This role demands a balance of operational excellence, commercial acumen, and people leadership — ensuring that every Uni Seoul store reflects our brand promise of joy, style, and quality.Key ResponsibilitiesSales & GrowthTake ownership of sales performance across your assigned stores by implementing data-driven strategies.Regularly analyse KPIs, track performance, and execute corrective action plans to exceed sales targets.Collaborate with senior management on pricing, promotions, and sales initiatives to drive growth.Customer Experience & Brand AmbassadorshipChampion Uni Seoul’s philosophy of joyful retail by creating memorable, customer-first experiences.Ensure that each store environment embodies our brand identity — from visual presentation to service delivery.Resolve escalations with empathy and professionalism while fostering customer loyalty.Operational ExcellenceGuarantee flawless day-to-day store operations, including inventory accuracy, store audits, and SOP adherence.Oversee visual merchandising and product display standards aligned with Uni Seoul’s evolving aesthetic.Ensure operational discipline in cash management, loss p

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