Lead Linux Support Engineer

Job Title:Lead Tech Support Engineer (Linux)Role:Software and Hardware Infrastructure Implementation and Support Experience: 10+years of experience in the role of Software and Hardware Infrastructure implementation and support Location:Indore, MP – Work from officeEducation Qualification:BE (IT/Computers), MCARoles and Responsibilities Identify Hardware and Software requirements related to Product Implementation. Keep yourself updated with latest trends in Hardware and Software Infrastructure Design highly available product deployment architecture, networking architecture and storage architecture, virtualization architecture. Design network security as per the requirement of customer. Design and deploy Hardware, Software and Application monitoring tools. Use automation for deployments and system upgrades Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications.Must Have Skills: Design and deployment of infrastructure architecture (servers, storage, virtualization, networks). Hands-on experience in IT infrastructure deployment and support (servers, operating systems, Linux, Kubernetes, virtualization, cluster setup). Hands-on experience with operating systems (Oracle Linux, Ubuntu) and basic application support. Experience handling large customers and providing remote support (OS, K8s) Strong understanding of databases and multi-tier application workflows. Experience in deploying and supporting large-scale infrastructure projects. Creation of HLD, LLD Linux Linux Virtualization – KVM/Oracle Virtualization Experience in Ansible, Python, Shell Scripting Experience in using monitoring tools like Nagios etc.

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