Key Account Executive

Department:Sales – Digital Business Reports To:Head – Digital Sales Location:Mumbai Experience:2–3 years in E-commerce / Q-commerce (preferably Category Management or Key Account Management) Education:MBA in Sales & Marketing or related field preferredAbout the Role : This role is ideal for professionals who have worked asCategory Executives or Account Associateswith E-commerce or Q-commerce platforms (such as Blinkit, Zepto, Instamart, BigBasket, or Amazon) and are now ready to movebrand-sideto manage key accounts, assist in strategic planning, and execute business plans.You’ll work closely with theHead – Digital Salesand cross-functional teams to ensure seamless execution of platform strategies and achievement of growth targets.Key Responsibilities 1. Account & Business Support Assist in managing day-to-day operations across key E-commerce & Q-commerce accounts. Coordinate with category managers and platform teams on listings, pricing, visibility, and promotions. Support in preparing and trackingJoint Business Plans (JBPs)with digital platforms. Monitor sales performance and report key metrics — sales, ROI, visibility, and product performance. 2. Campaign Execution & Performance Tracking Coordinate with marketing teams to plan and executedigital campaigns and promotions . Ensure product listings, banners, and content are accurate and optimized. Track performance during campaigns and share insights for improvement. 3. Data & Analysis Maintain dashboards and assist in analyzingsales trends, conversions, and ROI . Work on platform analytics and provide recommendations on assortment, pricing, and visibility. Generate performance reports and share regular updates with management. 4. Coordination & Execution Liaise with internal teams — supply chain, operations, finance, and marketing — to ensure smooth order fulfillment and stock management. Track fill rates, resolve platform queries, and support business continuity. 5. Market & Competitive Insights Stay informed aboutindustry trends, competitor launches, and category movements . Share insights with the team to help shape digital growth strategies.Who We’re Looking For Experience:2–4 years of relevant experience in E-commerce or Q-commerce (Category Executive, Account Executive, or similar roles). Background:Exposure to FMCG, food, or digital-first consumer brands preferred. Skills: Strong analytical and coordination skills Good understanding of online merchandising and category management Excellent communication and relationship management skills Hands-on experience with Excel, PowerPoint, and platform dashboards Tools (Preferred):Power BI, Google Analytics, or platform-specific reporting tools

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