Senior Technical Engineer

JOB PURPOSE To execute service operations such as installation, commissioning, maintenance, breakdown support, and AMC services for textile machinery at customer sites. This role ensures high-quality service delivery, customer satisfaction, and compliance with company standards ACADEMIC QUALIFICATIONS Master / Bachelor / Diploma of Textiles or Relevant field. EXPERIENCE Minimum of 10 - 15 Years in the field of Spinning Mills / textile Quality control. DUTIES AND RESPONSIBILITIES Perform on-site installation and commissioning of textile machinery in coordination with the team and customer. Troubleshoot and resolve technical issues promptly to minimize machine downtime. Conduct preventive maintenance as per schedule to ensure equipment reliability and performance. Provide timely and professional communication to customers during service visits. Maintain detailed service reports, including work performed, parts replaced, and feedback from customers. Follow safety guidelines, operational SOPs, and ensure compliance with quality standards during all service tasks. Collaborate with other service team members for complex installations or escalated problems. Collaborate with internal teams (R&D, Sales, Service for New Product Development / Continuous development in existing line of products) Provide feedback from the field regarding customer needs, technical improvements, or machine performance issues. DESIRED COMPETENCY & SKILLS Good understanding of textile machinery (Spinning preferred) Basic electrical/mechanical troubleshooting skills Customer-oriented with strong interpersonal and communication skills Ability to follow instructions and work independently at customer sites Familiar with service documentation practices Working knowledge of MS Office and basic ERP or service reporting tools

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