Front Office Manager

The Front Office Manager is responsible for overseeing all front office operations, ensuring seamless guest experiences from arrival to departure. This role requires strong leadership, operational efficiency, and a guest-first mindset to maintain high service standards at the resort.Key Responsibilities1. Front Office Operations• Manage daily front office activities including check-in, check-out, and reservations • Ensure smooth coordination between front office, housekeeping, and other departments • Monitor room allocation, occupancy, and guest flow2. Team Leadership & Training• Lead, train, and supervise front office staff • Maintain high performance and service standards within the team • Conduct regular briefings and training sessions3. Guest Experience Management• Handle guest queries, complaints, and escalations professionally • Ensure personalized guest interactions and satisfaction • Maintain service quality aligned with resort standards4. Administrative & Financial Control• Oversee billing, cash handling, and daily reports • Ensure accuracy in reservations and guest records • Monitor operational efficiency and cost controlSkills & Qualifications• Bachelor’s degree in Hospitality or related field • 3–6 years of experience in front office operations • Strong leadership and problem-solving skills • Excellent communication and interpersonal abilities • Knowledge of hotel management systems preferredWhat We Offer• Competitive Salary Package • Career Growth Opportunities • Meals & AccommodationHow to Apply +91 89406 89555 hr@ Anaikatti, Coimbatore

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