Automation Specialist

Job DescriptionRole Title: SaaS Implementation & Automation Specialist Reports To:Founder/CEO Location:Hybrid/Remote (with occasional travel to client clinics)Role Overview We are seeking aSaaS Implementation & Automation Specialisttocustomize, implement, and scale our SaaS platformfor doctors and clinics. This role requires strong technical expertise in SaaS configuration, automation, and integrations, along with the ability to train and support end-users (clinic staff).You will be responsible for: Implementing and onboarding client accounts (clinics/doctors). Customizing and automating modules such as funnels, CRM, campaigns, and workflows. Integrating third-party apps (WhatsApp, payment gateways, Practo, Google Calendar, etc.). Training clinic staff to effectively use the platform. Enhancing the SaaS product by buildingnew modules, templates, and automation packsfor scale.Core Skills (Mandatory) Strong expertise inSaaS Mode : pipelines, workflows, campaigns, sub-accounts. White-label setup : custom domain, SMTP, Twilio/WhatsApp integration. Funnel & website builder experience. CRM configuration: pipelines, opportunities, automations. Advanced Automations : workflows, triggers, AI assistants, SMS/Email sequences. Appointment scheduling & calendar synchronization. SaaS configurator: pricing plans, Stripe billing, upgrades/downgrades.Technical Stack (Preferred / Growth Skills) Zapier / Make (Integromat):for external SaaS integrations. APIs (REST):basic knowledge to connect external health apps/custom modules. Front-End (JavaScript, TypeScript, HTML, CSS):for customizing funnels & landing pages. Database basics:import/export clinic data securely. CRM data migration tools:for patient data from spreadsheets/legacy systems.Soft Skills (Essential for Client Training) Excellent communication andability to explain technical concepts simply . Patience and adaptability when training the doctors’ staff. Problem-solving mindset with strong client service orientation.Why Join Us? Opportunity towork directly with the Founder/CEOand shape the product roadmap. Exposure to thehealth-tech SaaS ecosystemwith rapid growth potential. Flexiblehybrid/remote rolewith autonomy and ownership. Career growth intoProduct Management, SaaS Architecture, or Technical Leadership .With Regards, Victor / Kiran victorpaul@ / kirankumar@

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