Sales Operations Specialist

Job Description: We are looking for a strategic and execution-oriented individual with 3-5 years of experience owning the complete GTM operational engine - spanning systems, processes, reporting, and cross-functional alignment across Marketing, Sales, and Customer Success. You will be responsible for bringing clarity, efficiency, and visibility to our revenue processes. Key Functional Areas of Responsibility Lead the overall RevOps strategy across the funnel— Sales, and Customer Success Own the GTM systems and tools stack (CRM, automation tools, reporting platforms) Drive funnel visibility and reporting—ensure the right KPIs are defined, measured, and acted upon Standardize processes across the revenue cycle (lead qualification, pipeline management, renewals, etc.) Partner with functional heads to align on metrics, data definitions, and operational workflows Oversee the implementation and governance of CRM best practices and data hygiene Identify gaps and implement automation or process improvements to scale operations Professional Competencies Strong understanding of B2B SaaS revenue models and funnel dynamics Storyteller – able to craft and deliver compelling narratives for stakeholders Ability to think holistically while also diving deep into operational details Excellent problem-solving and analytical capabilities; comfortable working with data Strong cross-functional communication and stakeholder management skills Self-starter who thrives in a fast-paced and ambiguous environment Professional Skills & Qualifications 3-5 years of experience in Revenue Operations, Sales Operations, or Business Operations Proven experience leading cross-functional RevOps initiatives end-to-end Deep expertise with CRM systems (preferably Hubspot) Strong knowledge of lead-to-cash processes and funnel metrics Exposure to reporting/BI tools such as Zoho Analytics, Power BI, or Tableau Strong command of Excel/Google Sheets Demonstrated ability to design and implement scalable processes and systems Experience working directly with leadership teams, providing data-driven insights and recommendations

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