Job Title:
Opening for Product Reliability & Warranty Analysis
Company: Daimler India Commercial Vehicles
Location: Chennai, Tamil Nadu
Created: 2026-01-31
Job Type: Full Time
Job Description:
ProfileWe seek a Passionate, Dynamic, and Creative Team member to handle the Warranty analysis of EnginesOverview of the role:- Conduct detailed failure analysis of engine components returned under warranty (e.g., pistons, valves, crankshafts, cylinder heads, injectors). - Review service reports, return part inspection findings, and customer usage conditions to support root cause identification. - Apply structured problem-solving methodologies such as 5 Whys, Fishbone (Ishikawa), and Fault Tree Analysis. - Analyze warranty claim data to identify recurring issues, part failure trends, and field reliability concerns. - Use data analytics tools (Excel, Power BI. etc) to generate dashboards, Pareto charts, and trend graphs. - Collaborate with Product Engineering, Quality, Manufacturing, and Field Service teams to resolve chronic engine issues. - Develop and track Corrective and Preventive Actions (CAPA) for recurring problems. - Assist in validating the effectiveness of implemented solutions through field performance monitoring. - Participate in Design Reviews, DFMEA, PFMEA, and continuous improvement initiatives with a focus on field issues. - Interface with suppliers and internal labs for material, metallurgical, and dimensional analysis of failed parts. - Document all analysis outcomes in structured technical reports with root cause, evidence, and recommendations. - Track issue resolution and closure status, and ensure timely communication of progress to stakeholders. - Provide technical support to the service network on engine-related failures and corrective measuresSpecial knowledge –- Failed part analysis - GD & T Knowledge - Material analysis - Leadership/Management quality - Proficient in MS Office - Knowledge on Automotive Components and functions - Basic Data analysis using Excel - Good communication skillsQualifications –BE/B Tech/Diploma - Any stream from a reputed college8 Year Experience in any automotive industry