Merchandise Specialist

TCS is hiring for Site Merchandiser role !!Experience- 2 - 6 yearsShift Timing: 5:30pm IST – 3:30am ISTJob Description-This role is responsible for optimizing onsite customer experiences, managing merchandising content, and driving engagement through strategic design and execution. The ideal candidate will have a strong understanding of e-commerce trends, customer behavior analytics, and content management systems, with a passion for delivering high-impact digital experiences.Key Responsibilities:1. Digital Merchandising Strategy & Execution- Design and manage category pages, brand stores, promotional campaigns, and email content to enhance customer engagement. - Lead free search improvement initiatives to optimize discoverability and conversion.2. Customer Experience Optimization- Analyze customer behavior across search, browse, and purchase journeys to identify opportunities and resolve friction points. - Develop and execute strategies that elevate online customer experience and drive satisfaction.3. Content Management & Web Analytics- Work closely with cross-functional teams to deliver merchandising projects under tight timelines. - Stay current with e-commerce trends and technologies to inform merchandising decisions.4. Cross-Functional Collaboration & Project Delivery- Work closely with cross-functional teams to deliver merchandising projects under tight timelines. - Ensure consistency and quality across all digital touchpoints through organized and detail-oriented execution.5. Taxonomy & Navigation Enhancement- Apply knowledge of web taxonomy and navigation to improve site structure and customer-facing attributes. - Support search attribute optimization to enhance product discoverability.RegardsRitika Jagwani (HR)

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