Senior Desktop Engineer - Chennai - contractor in USD

For an international project in Chennai, we are urgently looking for a Senior Desktop Engineer with knowledge of scripting using Visual Studio .Net, VBScript, PowerShell, WMI & ADSI with VB/J script. Experience with Windows debugging, scripting (PowerShell) and programming (C#) technologies is a must.We are looking for a motivated contractor. Candidates need to be fluent in English.Tasks and responsibilities:- Proven experience as a seasoned Systems Administrator of Windows 11 client/server and Microsoft 365 SaaS solution and applications such as Word, Excel, PowerPoint, Outlook, OneDrive, Viva, Teams and Cisco WebEx to maintain stable and effective desktop platform; - Experience with Windows debugging, scripting (PowerShell) and programming (C#) technologies is a must; - Broad understanding of operating systems, their basic construct and main characteristics. In-depth Windows experience along with Microsoft Graph calls is a must; - Strong familiarity with systems administration disciplines like capacity planning, performance analysis, troubleshooting, trend analysis, etc. in enterprise environments; - Implementation of procedures-based solutions to support and monitor the effective operations of an element(s) of the infrastructure; - Broad understanding of network models and protocols is a plus; - Good understanding of Microsoft Active Directory/Entra ID administration, as it relates to supporting Group Policies, Configuration Profiles and login scripts. - Perform troubleshooting for incidents that require software and network forensic analysis, driver crashes in close collaboration with other ITS client services teams; - Ensure that World Bank Group policies, procedures and standards are followed. - Knowledge of scripting using Visual Studio .Net, VBScript, PowerShell, WMI & ADSI with VB/J script; - Good understanding of internet protocols (TCP/IP, DNS, LDAP, XML), Windows Networks (Active Directory, WINS, NETBIOS, NDIS), and Network Security; - Document detailed incident & problem analysis for major system disruptions;Profile:Bachelor or Master degree;+5 years of related experience related to desktop OS platform engineering and proven experience with installation, configuration, operational support and in-depth troubleshooting of following products:- Windows 11 OSD/OEM RTP (Ready Image To Provision) (Operating System Deployment); - Windows Kernel level debugging, Automation of tasks using PowerShell scripting and C#; - SCCM/Intune for Windows; - Microsoft 365 Suite. - Modern Browsers like Edge/Chrome; - Entra ID / Active Directory User & Computer Management and GPOs; - Splunk or other event log collection and analysis;Strong interpersonal skills, positive attitude, and flexibility to work effectively in a team-oriented and multi-cultural environment;Ability to adequately plan and prioritize own work and teamwork while resolving competing demands;Ability to effectively apply creative and practical problem-solving skills on a regular basis;Strong project management capabilities demonstrated through experience managing IT projects;Certification in ITIL V3 Foundation in Service Management is a plus;Experience with developing, implementing, and leading adoption of ITIL and Safe Agile best practices in project, service and infrastructure management is desirable;Fluent in English;

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