We are currently hiring for the role of Tool Administration.Required Skills & Experience- 5 - 8 years in IT monitoring/observability platforms, with at least 2+ years hands-on with ScienceLogic SL1. - Strong knowledge of: - SL1 architecture, collectors, and PowerPacks - SNMP, WMI, SSH, API-based data collection - Event policies and escalation rules - Dashboard/report creation in SL1 - Integration experience with ServiceNow or similar ITSM tools. - Expertise in tuning alerts and reducing noise. - Familiarity with hybrid IT monitoring (On-prem, AWS, Azure, GCP). - Hands-on scripting experience (Python, PowerShell, Bash) for automation. - Understanding of ITIL processes (Incident, Change, Problem). - Knowledge of MariaDB troubleshooting and fixes.