Job Title:
Desktop Support Specialist
Company: Amtex Systems Inc
Location: Chennai, Tamil Nadu
Created: 2025-09-27
Job Type: Full Time
Job Description:
Job Title: Assistant Manager – Desktop Administration Role Type: Desktop Support Industry: BPO – Dial 100 Emergency Helpline Role Overview: We are looking for an experienced professional to manage desktop administration and network support for an inbound voice process in a high-demand emergency helpline environment. Key Responsibilities: Troubleshoot hardware, software, and network-related issues Conduct remote desktop support and application customization Maintain system performance through monitoring and timely updates Required Skills & Experience: Minimum 2 years in desktop support or related role Strong analytical, troubleshooting, and communication skills Familiar with voice-logging systems and remote support tools Diploma/BE/B.Tech in ECE/CS/IT/EEE Fluency in English and Tamil Willingness to work in 24x7 shift operations Administer servers and ensure documentation is up to date Manage inventory of hardware/software assets Record technical resolutions and provide performance reports