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Job Title:

Insurance Associate

Company: HCLTech

Location: Chennai, Tamil Nadu

Created: 2026-01-26

Job Type: Full Time

Job Description:

Hi All,We are hiring for UK Life & Pension domain for Insurance Operations (non-voice) role. Please find below details: Experience:1 to 10years Role: Associate/Analyst/Team Lead Shift timings & Work Model: UK sift & WFO (5days) Skills required:Life Insurance, Insurance, Claims, Insurance Operations Location:Chennai, NavallurJob description: Ensure process adherence, SOP compliance, and quality assurance across delivery teams. Drive training, knowledge management, and SME development using GenAI tools (e.g., dC.iKnow, dC.iGenie). Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness. Support transition activities including KT, ramp-up, and monitored production. Implement process improvements and automation opportunities to enhance efficiency.Qualifications & Experience - 1 to 10 years in insurance operations with domain specialization in Life & Pensions. - Experience in managing teams across multiple locations and process areas. - Strong understanding of Irish regulatory landscape and insurance product lifecycle. - Exposure to transformation tools and automation platforms. - Experience in training, SOP development, and compliance audits.Skills: - Domain expertise in Life & Pension operations - People and process management - Quality and compliance orientation*We have multiple roles at different levels, please refer the job to your friends/colleagues

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