Job Title: SOP Writer – General Insurance Experience: 3 to 4 year Relevant experience: Preferable General Insurance. Domain – Insurance Location: Chennai Shift : Day shift Job Type: Full-time Interview Job Description: General Insurance Draft, review, and update SOPs for core insurance functions such as policy issuance, endorsements, claims processing, renewal, and customer service. Area of knowledge: Experience with process mapping took (e.g. Visio, Lucidchart). Strong interpersonal skills for cross-functional collaboration. Documentation Focus Area: SOP writing