We are hiring for OTC _ Dispute Management

We are hiring Senior Analyst _ OTC _ Dispute Management for Chennai HCL. Please share resumes to Experience Required: 2 -3 Years (only eligible) Shift : US Shift Notice Period: Immediate Joiners. Job Description: • Lead resolution of high-value or complex disputes. • Act as a point of contact for escalations from analysts and associates. • Conduct deep-dive analyses on dispute drivers and financial impact. • Develop and refine SOPs based on evolving business needs. • Liaise with legal and compliance teams for sensitive cases. • Drive automation initiatives in dispute tracking and resolution. • Mentor junior team members and conduct quality reviews. • Represent the dispute team in cross-functional meetings. • Stakeholder Management – Handle escalations and communicate with senior stakeholders. • Advanced Reporting – Build and interpret complex dispute metrics. • Project Management – Lead initiatives to reduce dispute cycle time. • Compliance Expertise – Navigate legal and regulatory frameworks. • Mentorship – Guide junior team members and review their work. • Tool Proficiency – Use ERP/CRM systems (e.g., SAP, Oracle) for dispute tracking. • Change Management – Support implementation of new policies or tools.

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