International Customer Service Representative - Inbound calling

HiPlease find the below job description,Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.Position : International Voice ProcessExperience : 0.6 Months 4 yearsJob Location : ChennaiJob Responsibilities:- Reviewing new orders for accuracy and completeness - New order processing on a web-based system - Customer enquiry clarifications - Maintain service levels and high levels of accuracy - Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status. - Maintaining a high level of accuracy with respect to all activities. - Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.Qualification:- Any DegreeRequirements:- Minimum 6 months call center experience - Minimum 12 months customer service experience - Excellent overall tenure in job history - B2+ English level - 30 Words per minute - Basic Computer Knowledge - Retail Experience- Bonus

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