Process Specialist

Hi,We are Hiring!Location: Pan IndiaInterview process: F2F in Chennai.Role: Process SpecialistExperience: 1 to 10 yrsJD:Job Responsibilities:- Communicate with relevant stakeholders on day-to-day operational tickets as per SOP. - Deliver on day-to-day process targets in meeting Customer SLAs. - Interact with clients as per business requirements. - Eye for detail and report out quality measures for the process, also flag key risks if any. - Handle process queries and Quality Auditing, upon expertise gained and certification for the same. - Ensure Compliance and controllership. - Follow the governance mechanism established with the client. - Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence.Work experience, Education Qualification & Soft skills:- Bachelor’s degree in commerce, business administration or business management is preferred based on businesses aligned. - Minimum B2 level or equivalent in French from any renowned university is mandate.Interested? Kindly share your CV with siddhi.divekar@

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