Tele Caller

Key Responsibilities • Initiate timely calls to inbound leads received via website, ads, social media, or referrals. • Understand customer inquiries regarding travel packages, destinations, or services. • Gather complete and accurate information (travel dates, preferences, budget, group size, etc.). • Enter and update lead details in the CRM system efficiently. • Ensure all leads are properly tagged, categorized, and followed up in the CRM. • Forward qualified leads to the sales team for further conversion. • Maintain lead call logs and provide daily/weekly reports. • Build rapport with potential customers to increase trust and confidence in our services. • Assist the team with customer follow-ups when required. Requirements • Education: Minimum Bachelor’s degree preferred. • Experience: 0–2 years in tele-calling, telesales, customer support. Experience in the travel industry or with CRM systems is a plus. • Skills: • Clear and confident communication in English, Tamil (Hindi / Malayalam / Kannada / Telugu) • Basic computer knowledge (CRM software, MS Office, email handling). • Good organizational skills and attention to detail.

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