L3/L4 -Infra Support

L3/L4 -Infra Support_Full-Time_Chennai Job Tittle: L3/L4 -Infra Support Job Type: Full-Time Experience: 8+ years Location: Chennai Shift Timing: 6pm -3am Job Description : We are seeking a highly skilled Server Engineer with strong Azure experience to join our Infrastructure team. The ideal candidate will be responsible for managing, supporting, and optimizing our on-premise and cloud-based (Azure) server environments to ensure high availability, performance, and security. Key Responsibilities: *Administer, monitor, and troubleshoot Windows Server environments (2016/2019/2022). *Configure and manage services in Microsoft Azure (VMs, Azure AD, Networking, Storage, etc.). *Manage server patching, performance tuning, and routine maintenance tasks. *Implement and support backup and disaster recovery strategies using Azure Backup, ASR, or other tools. *Maintain infrastructure documentation, change management, and asset tracking. *Collaborate with security and network teams to maintain compliance and security standards. *Support Active Directory, Group Policies, DNS, DHCP, and other core infrastructure services. *Provide L3/L4 support for infrastructure-related incidents and escalations. *Participate in capacity planning, infrastructure upgrades, and cloud migration projects. *Work with vendors and other teams for issue resolution and implementation support. Required Qualifications: *Bachelor’s degree in Computer Science, Information Technology, or related field. *5+ years of experience in server administration and infrastructure support. *Strong hands-on experience with Microsoft Azure services. *Expertise in Windows Server OS, Active Directory, and related services. *Experience with virtualization platforms such as VMware or Hyper-V. *Strong understanding of networking concepts (TCP/IP, DNS, VPN, etc.). *Familiarity with PowerShell scripting and automation. Preferred Qualifications: *Microsoft certifications (e.g., AZ-104, MCSA, MCSE) *Experience in hybrid cloud environments (on-prem + Azure) *Exposure to monitoring tools (e.g., Azure Monitor, PRTG, SCOM) *Knowledge of ITIL processes and service management best practices Soft Skills: *Strong analytical and problem-solving skills *Excellent verbal and written communication *Ability to work independently and collaboratively in a team environment *Willingness to learn and adapt in a dynamic environment

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