Operations Lead

We’re Hiring | Operations Supervisor / Team Lead – ARF & S&I | Chennai Immediate Joiners Only HCLTech is hiring an experiencedOperations Supervisor / Team Leadto manageARF Post-RetirementandSavings & Investments (S&I) – New Businessoperations. Location:Chennai Role Level:Operations Team Lead ⏳Experience:4–6 years (including 1–2 years in a supervisory role) ⚡Joining:Immediate joiners only (mandatory) Role Overview Lead and manage ARF & S&I operations teams, ensure SLA adherence, drive performance, and maintain high standards of quality and compliance. ✅Key Responsibilities Supervise day-to-day ARF & S&I operational activities Allocate work and closely monitor team performance Ensure timely and accurate processing (ARF input, surrenders, savings updates, etc.) Handle escalations and support complex case resolution Conduct team huddles, coaching sessions, and performance reviews Collaborate with QA and Compliance teams to meet standards Prepare operational MIS and support planning initiatives Required Qualifications Bachelor’s degree in Business, Finance, or a related field 4–6 years of experience in financial / insurance operations Strong knowledge ofARF and Investment products Proven experience inteam management and workflow optimization How to Apply (Immediate Joiners Only): Email yourupdated resumeto: sagardo@ Subject Line Format: Operation – TL Chennai _ Your Name (Example:Operation – TL Chennai _ Sagar ) Mandatory:Candidates must alsoregister and apply via the official HCLTech career portal: Please share within your network.Referrals are welcome. #ImmediateHiring #OperationsTeamLead #ARF #SavingsAndInvestments #BFSIJobs #ChennaiJobs #HCLTech #LeadershipHiring

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