Senior Business Analyst

Role: Senior Business AnalystExperience: 6 - 8 yearsWork Location: ChennaiJob Summary:As a Sr. Business Analyst, you will play a crucial role in eliciting and documenting business requirements, collaborating with engineering teams on API-based solutions, and supporting data-driven initiatives. Your responsibilities will include providing Tier 2 and Tier 3 application support for EHR and Revenue Cycle Management (RCM) systems, conducting workflow analysis, ensuring data accuracy, and resolving user-reported incidents.Key Responsibilities:• Providing Tier 2 and Tier 3 application support for EHR and RCM systems• Conducting workflow analysis and data validation• Ensuring data accuracy and system reliability• Collaborating with engineering teams on API-based solutions• Performing system adjustments to resolve production issues• Conducting data analysis and root cause investigation• Collaborating with vendors to address integration issues• Identifying process improvement opportunities in EHR/RCM workflowsTech Stack:• - Experienced in workflow analysis and data validation• - Skilled in data analysis and SQL querying• - Collaborates with engineering teams on integration issues Soft Skills Required:• - Strong communication skills for non-technical stakeholders• - Teamwork and collaboration in agile environments• - Accountability and ownership of tasks• - Proactive attitude towards learning and problem-solving• - Analytical thinking for system evaluation and improvement

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