Senior Business Analyst - GRC / Service Now

Position Purpose Business Analyst for implementing GRC IT solutions in ServiceNow. Must have experience in implementing GRC solutions. Responsibilities Direct Responsibilities · Lead the business requirements gathering process · Collect and analyze requirements · Animate workshops and meeting, write meeting minutes, follow up actions · Prepare related documentation (functional design specifications, RACI, standard operating procedures, business workflow, user manuals etc.) · Write User Stories, explain User Stories to developers · Create training materials and conduct training sessions · Follow up the development lifecycle steps requirements formalization, development testing, UAT coordination with stakeholders, transition to production organization, write release notes · Assist users in user acceptance test (test scenarios, non-regression tests) · Create and maintain the project planning, identify risks and handle it · Ensure the post-implementation monitoring · Provide regular project updates (meeting minutes, follow-up on action plan) · Ensure proper escalation whenever required Contributing Responsibilities · Manage assigned projects · Ensure quality of service delivered by products · Contribute to investigate user issues reported Technical & Behavioral Competencies · Experience in Vulnerability Management processes and tools (Qualys, Rapid7, Tenable, Fortify, Sonarcube, Tanium, Nessus, Nexpose) · Knowledge in any of the topics like IT Risk, SOX, Compliance, Control Plans, Action Plans, IT Continuity, Audit, ERM, ORM, Third Party Management · Strong process analysis, mapping and design · Practical experience of delivering change in IT environments · Experience in project management and business analysis · Excellent knowledge of the IT Project life cycle · Proven track record of successful change management delivery within global banking industry or large organizations is a plus · Knowledge and experience on GRC solutions (ServiceNow, Archer, GRC Enablon, eFront, Nasdaq Bwise) · Knowledge on Agile methodologies Education Level: Bachelor Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if required) · Industry Standard BA Qualification · AGILE methodologies · GRC, IRM (Integrated Risk Management)

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